Tivoli Storage Manager-Smart

Our TSM Smart family of service offerings gives you the right kind of support, at the right time for TSM. While you focus on the business, we'll periodically check your TSM environment, perform the latest upgrades and have TSM experts available for you to answer your questions. We are proud to be awarded by IBM with AAA (top) status with regards to our TSM expertise.

Choose one or more of these service modules and contact us for a quotation:

Ask

Do you want fast and easy access to Tivoli Storage Manager specialists?
Do you want to be able to make a phonecall and talk to a TSM consultant directly?

Our TSM - Ask service offering is making that possible.
No support levels, no wait time, direct access to specialized support.

Update

Once every quarter we'll update your TSM server to the latest level*. If you want, we'll update client software as well.

* within one major release

Check

Once every quarter we'll check your TSM server settings and configuration. We'll make a report that details our recommendations for improvements. You decide if you want to implement the improvements yourself or if you want us to help.